Shipping policy

Shipping Policy

Each artwork from Roy Anderson Fine Art is produced to order to ensure the highest possible quality. Our photographic prints and wall art are professionally produced and dispatched by WhiteWall, our specialist fine-art production partner.

Production and Delivery

As each artwork is individually produced to order, please allow time for both production and delivery. Delivery times vary depending on the artwork, size, finish and delivery destination.

Delivery estimates are provided in working days and are estimates rather than guaranteed delivery dates. During particularly busy periods, production or delivery may occasionally take longer.

Shipping Charges

Shipping charges are calculated according to the product, size and delivery destination and will be shown during checkout before payment is completed.

Tracking

Where tracking is available, tracking information will be provided once your artwork has been dispatched.

Multiple Items

If you order more than one artwork, items may occasionally be supplied in separate packages depending on their size and production requirements. They may therefore arrive separately.

Damaged Deliveries

Every effort is made to package artwork securely. If your order arrives damaged, faulty or incorrect, please contact Roy Anderson Fine Art as soon as possible and retain the item and its packaging. We may ask for photographs so that we can investigate and arrange an appropriate resolution.

Delivery Address

Please ensure that the delivery address supplied when ordering is complete and accurate. If you notice an error after placing your order, please contact us as soon as possible.

Questions

If you have any questions about the delivery of your artwork, please contact Roy Anderson Fine Art.